"SLC6X: development/libraries: redhat-support-lib-python
redhat-support-lib-python - Red Hat Support Software Development Library
This package contains the Red Hat Support Software Development Library.
Red Hat customers can use the library to easily integrate their help desk
solutions, IT infrastructure, etc. with the services provided by the
Red Hat Customer Portal.
The library provided by this package is an abstraction layer that simplifies
interactions with the Red Hat Customer Portal. Simply create an instance of
the API by providing the necessary authorization credentials, then use the
API object to interact with the Red Hat Customer Portal.
Some of the interactions supported by this API include, but are not limited to,
automatic diagnostic services on log files, knowledge base searching,
support case creation, attach files to support cases, view the status of
support cases, entitlement viewing, etc.